Your Fallback Plan

 

I was flying back from Stockholm after a conference this week, and the SAS computer system was down. But the gate agents initiated their manual boarding procedure and issued me a hand-written boarding pass.

Manual boarding pass

It took longer, but eventually everyone was on board and the plane left.

Do you have a business continuity plan in case of catastrophic IT failure? Just adding double internet connections and redundant power supplies is not enough.