There are 115,814 in line ahead of you…

It’s the time of the year when the Danish Tax authorities release the annual tax statement, and all 5 million Danes want to see if they have to pay extra or will get a refund.

This used to be a day of crashes, downtime and unavailable systems, followed by ritual gnashing of teeth by politicians and the press. Today, the system simply places people in an orderly queue – I’m number 115,815 and my expected waiting time is 1 hour 29 minutes.

Skat queue-itThat’s proper use of technology. No matter what the load you are experiencing on your servers, there is no excuse for your site simply being down. Are you prepared?